FAQ
How can I contact you?
We'd love to hear from you! Reach us anytime at hello@wildrosycheeks.com, and we'll get back to you as soon as we can.
Do you restock sold out items?
Some pieces may be restocked, while others are limited releases. The best way to stay updated is by joining our email list or following us on Instagram.
How do your sizes fit?
Our pieces are designed with a relaxed, slightly oversized fit. If you're between sizes or unsure, please refer to our size guide on each product page, or order the next size up.
Return policy
We hope you love your order. If something isn't right, please contact us within 14 days of delivery at hello@wildrosycheeks.com. Items must be unworn, unwashed, and in their original condition with tags attached. Customers are responsible for return shipping costs unless the item is damaged or we made a mistake. Personalized items and gift cards are final sale. For hygiene reasons, worn or washed items cannot be returned.
Shipping
Orders are processed within 2-5 business days. Once shipped, delivery within Canada typically takes 2-8 business days, depending on your location. You'll receive a tracking number by email as soon as your order ships.
Standard shipping across Canada is flat rate $12.
Local? Free delivery is available for addresses within our local delivery area and will automatically appear as an option at checkout. No code needed. Please allow 3-5 business days for local delivery.
Can I change or cancel my order?
If you need to make a change or cancel your order, please email us at hello@wildrosycheeks.com as soon as possible. We'll always do our best to help, but once an order has been processed or shipped, we can't guarantee changes or cancellations.
How should I care for the pieces?
We highly recommend hanging your garments to dry to help preserve their shape. Wash inside out in cold water on a gentle cycle. If needed, tumble dry on low heat. Do not iron directly on printed graphics, bleach or dry clean.